Our full detailed booking terms are shown at the bottom of this page.
PAYMENT TERMS AND SECURITY DEPOSIT
A 50% non-refundable deposit is due on booking. A balance payment is then due four weeks before your stay begins. A refundable security/damage deposit is also required. This will be returned after the holiday assuming everything is left in order.
If you cancel your booking or the balance is not paid on time, the booking deposit is not refundable. If the balance payment is not received at least two weeks before your stay, the booking will be automatically cancelled. If you have paid the full balance, you will receive a 50% refund of the total cost if you cancel at least four weeks before the start of your stay.
Please note that Danby Lodge contains antique/designer furniture and other high-quality fittings and furnishings which guests are asked to treat with respect. Guests are expected to take responsibility for the actions of any children or animals in their party. Animals are permitted but never upstairs or in carpeted areas. Any damage will be deducted from the deposit or will need to be paid for prior to leaving the property.
CHECK-IN AND CHECK OUT
Check-in is from 4 pm on the day of booking and check out is by 11 am on the day of departure. Sometimes earlier check-in and/or later check-out can be accommodated by arrangement, but this must be agreed upon in advance. Our ability to agree on this will depend on whether it can be worked around cleaning arrangements and arrival/departure requirements of other guests.